Security Manager

Posted by OMA on 03/22/2019

Security Manager
Philbrook Museum of Art - Application Deadline: Review of candidates will begin April 1 and continue until filled

Philbrook Museum of Art is a vibrant cultural institution in Tulsa, Oklahoma that welcomes approximately 170,000 visitors each year. The main museum is a 1920s Italianate Villa nestled in 25 acres of landscaped gardens and features selections from the collection of approximately 15,000 objects. A modern wing of the Villa and a satellite location in downtown Tulsa present a dynamic and ambitious program of rotating exhibitions. With artworks from Africa, the Americas, Asia, and Europe dating from 3,000 BCE to today, Philbrook is Oklahoma’s most comprehensive art museum and offers visitors a glimpse into a broad range of cultures, time periods, and perspectives. The diverse collection supports a vision in which museums foster deeper understanding of ourselves, our rich community fabric, and our ever-shrinking world. 

Philbrook holds the visitor at the core of its mission, which is to make a creative and connected community through art and gardens. Through bold action and strategic investment, the Museum creates a space for new ideas, diverse perspectives, and social connection.  

Philbrook is hiring a Security Manager to lead the Museum’s security department. The Security Manager is responsible for ensuring safety and security of all visitors and staff, the buildings and grounds, and art and collection within the buildings through day-to-day oversight of the Museum’s Security department; developing and implementing security policies; and hiring, training, scheduling, and supervising a staff of full and part-time security guards to ensure 24/7 vigilance.


Staff Development and Supervision: Manage Security department, including recruiting, hiring, training, and scheduling staff to assure productivity, efficiency, and continuous improvement. Monitor and evaluate performance and provide coaching, training, and corrective action as required.  Assure equitable administration of Philbrook policies and compliance with regulatory and legal requirements.

Staff Training: Develop and facilitate a Museum Security Guard training program to assure all Security personnel are properly trained in Museum and departmental policies and procedures, loss prevention techniques, life safety techniques, and in the proper enforcement methods of federal, state, and local laws. Schedule routine life safety drills. Notify Operations Manager of compliance issues and develop and implement plans of action.

Disaster Management and Preparedness: Develop, recommend, update, and implement safety and security policies, work methods, or procedures governing daily Museum security functions to include but not limited to Emergency Response Plan, Active Shooter, Disaster Recovery Plan, and evacuation plans according to AAM standards. Initiate and lead emergency response procedures when needed and manage emergency alert system.

Systems Management: Monitor the automated security systems to include access controls, cameras, motion detection, fire systems, and radios throughout the facilities and conduct regular tests / inspections of all equipment.  Oversee access badge issuance.  Assess vendor management as needed.

Safety and Compliance: Provide or arrange regular staff training on life safety topics and OSHA guidelines, including fire extinguisher usage, CPR, emergency response, etc.  Ensure compliance with all applicable codes, legal regulations, and general and art insurance requirements and coordinate with local government agencies, emergency response departments, and insurance representatives as needed. Lead regular inspections of the facility. Review associated reports and recommendations and take actions that bring the Museum into compliance. Serve as ADA Access Coordinator.

 Cross-Departmental Collaboration: Advise departments across the institution during program / event planning to ensure safety and security functions at events and programs. Implement parking and/or traffic control as needed. Collaborate with the Registrar to ensure insurance and exhibition-related requirements are met and with Guest Experience to ensure adequate coverage of entrances when doors are unlocked.

 Incident Reporting: Document  all incidents, properly and thoroughly, involving injury, loss or property damage, staff and/or visitor issues, and notify proper authorities. Prepare timely and adequate incident reporting. Notify Operations Manager and work with police, fire personnel, and insurance companies on investigations as needed.

 Budget Management: Administer and maintain the department operating budget and review associated reports on actual expenditures in relation to the budget.


The ideal candidate is community-minded, interested in the arts, and enjoys working with people. He or she is a self-starter with a strong customer-service orientation, is proactive, collaborative, and professional, with keen cultural sensitivity. Supervisory experience, including a minimum of five (5) years in security, safety, or law enforcement / emergency management, is required. A bachelor’s degree in a related field is preferred.

To apply, submit a cover letter and resume to [email protected]. Review of candidates will begin April 1 and continue until filled.