{"id":7620,"date":"2024-04-12T20:25:21","date_gmt":"2024-04-12T20:25:21","guid":{"rendered":"https:\/\/www.okmuseums.org\/?post_type=jobs&p=7620"},"modified":"2024-04-15T18:18:53","modified_gmt":"2024-04-15T18:18:53","slug":"patron-experience-manager","status":"publish","type":"jobs","link":"https:\/\/www.okmuseums.org\/jobs\/patron-experience-manager\/","title":{"rendered":"Patron Experience Manager"},"content":{"rendered":"
The PATRON EXPERIENCE MANAGER<\/strong> plays a pivotal role in ensuring the smooth operation of the box office while enhancing the overall experience for patrons of Oklahoma City Ballet. This individual oversees various aspects of ticket sales, venue operations, customer service, and data analysis to optimize revenue generation and patron satisfaction. This role is highly visible and accountable for the highest standards of customer relations with patrons, vendors, clients, and other stakeholders. The ideal candidate will possess exceptional organizational skills, strong interpersonal abilities, and a commitment to delivering unparalleled service to Oklahoma City Ballet patrons.<\/p>\n DUTIES AND RESPONSIBILITIES<\/strong><\/p>\n QUALIFICATIONS AND REQUIRED SKILLS<\/strong><\/p>\n EDUCATION AND EXPERIENCE<\/strong><\/p>\n PHYSICAL DEMANDS, WORK ENVIRONMENT, AND SCHEDULE<\/strong><\/p>\n This is a fully on-site position requiring general mobility in office and theatre environments as well as various off-site locations. Must be able to lift 20 lbs and operate computers and other office equipment, including frequent phone communication. General office hours are Monday through Friday 9am to 5pm, but evenings, weekends, and some travel is required. Must be present at all performances.<\/p>\n BENEFITS AND COMPENSATION<\/strong><\/p>\n The salary range for this position is $55,000 to $65,000, commensurate with experience. Additionally, the employee would be entitled to the benefits available to all full-time employees. This currently includes annual company-paid employee health insurance valued at $4,374.25; four weeks of paid time off and 17 paid holidays; 401k Retirement Plan matching up to 4%; and company-paid Basic Term Life\/AD&D Insurance. Our current Employee Benefits Guide will be provided to our final candidate.<\/p>\n EEO STATEMENT<\/strong><\/p>\n Oklahoma City Ballet is a safe, inclusive workplace for people of all backgrounds and identities. Some candidates may feel like they are underqualified for a job if they do not have experience in all aspects of the job description. We encourage applicants that are excited about the role, regardless if they meet every requirement, to please apply. We believe similar, though different, experiences are transferrable. <\/strong><\/p>\n Oklahoma City Ballet is committed to the principle of equal employment opportunity for all. All employment decisions are based on business needs, job requirements, and individual qualification. Oklahoma City Ballet, in compliance with all applicable federal, state, and local laws and regulations, does not believe in nor discriminate on the basis of: race; color; national, social or ethnic origin; age; religion or belief; gender; sexual orientation; gender identity; marital, civil union, domestic partner or family status; disability; genetic information; Veteran status; or any other characteristic protected by state, federal, or local law in any of its policies, practices, or procedures.\u00a0 <\/strong><\/p>\n We expect and require the cooperation of all employees in maintaining a discrimination and harassment-free workplace.<\/strong><\/p>\n","protected":false},"template":"","acf":[],"_links":{"self":[{"href":"https:\/\/www.okmuseums.org\/wp-json\/wp\/v2\/jobs\/7620"}],"collection":[{"href":"https:\/\/www.okmuseums.org\/wp-json\/wp\/v2\/jobs"}],"about":[{"href":"https:\/\/www.okmuseums.org\/wp-json\/wp\/v2\/types\/jobs"}],"wp:attachment":[{"href":"https:\/\/www.okmuseums.org\/wp-json\/wp\/v2\/media?parent=7620"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}\n
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